Help

Contact

We usually reply within a few days.

Write to us

support@posiro.com

What we can help with

• Unlocks not restoring after you pledged — include the email on your Patreon account.
• Wrong tier showing after upgrading or cancelling.
• Playback or site problems — tell us the story and what happened.
• Privacy requests, including deletion of membership data.

What goes to Patreon instead

• Payment methods, receipts, refunds and cancellations — all handled in your Patreon account settings.
• Your Patreon password or login issues.

Billing lives on Patreon, so the fastest fix for payment issues is usually Patreon’s own help center.