Help

Contact

We usually reply within a few days.

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What we can help with

Unlocks not restoring after you subscribed — include the email you used at checkout.
Wrong tier showing after upgrading or cancelling.
Playback or site problems — tell us the story and what happened.
Privacy requests, including deletion of membership data.

What goes to Waffo Pancake instead

Payment methods, receipts, refunds and cancellations — all handled at Waffo Pancake’s secure checkout.
Sign-in issues for legacy Patreon accounts.

Billing is handled by Waffo Pancake, our online reseller and Merchant of Record. The fastest fix for payment issues is usually your Waffo Pancake receipt email — reply to it and their support will pick it up.